PLEASE READTerms and ConditionsShipping Couriers:
Qxpress or QX QuickQX Quick - If buyer selected the prefered time slot and buyer missed or not at the address to receive the parcel, QX Quick will NO longer deliver the parcel.
If you want re-delivery there will be a re-delivery charge of $7.00 again.
Please Make sure you are there to receive your parcel as the delivery fee payment has already paid to the courier.QXPRESS - *Highly Recommended This shipping option Qxpress has 3 delivery attempts, the courier may call or may not call it depends on Qxpress Staff. You may try leave a memo message for them to call you.
Qxpress hotline : 6661-9100 / info@qxpress.sg
Note: Please note the actual Colors may not look exactly the same due to camera lightings and screen resolution. Measurements may vary 1-3cm differences from the pictures as the products are handmade. Purchase only if you could accept the differences. Otherwise kindly please do not purchase from us. Pictures are zoom-in for you to have a clearer view of it. Colors may still vary from your mobile phone / computer monitor screen due to the camera lightings while taking the photos. Alternatively customer could also cash and carry at the store if you want to personally see the colors.
All promotion sales items sold online are non exchangable or refundable.
If found any manufacturing defect, within 7 days from date received of product / delivered, you can contact us.
EXCHANGE / REFUND POLICY
Please read the terms and conditons before purchase. Once buyer made the purchase, means you have accepted the terms and conditions. Excuses for not reading will not be entertained.
Exchange of bags / change of mind for other colors etc.(you must meet the terms !#!amp!*! conditions below before we allow any exchange):
1. You must contact us and send image.
2. Within 7 days counting from date received the product, you must Hand Carry it back to our warehouse (address will be provided to you).
-----!#!gt!*!**7 days is inclusive of all days in the week (Monday-Sunday).
-----!#!gt!*!**Example: If you received the product on 24 Nov 2016, within 7 days means last day to exchange is 30 Nov 2016.
3. The handle plastic/paper wrapping bag must not be opened. Outer layer original plastic packaging must be returned in good condition. Product must be returned in good condition. If product found damaged by the buyer, exchange will not be valid.
4. There will be inspection of the product before allowing for exchange. Damaged = No exchange.
5. This is also prior to stocks availability. If the color you want to exchange no stock, there will not be any exchange due to no stock.
6. Shipping fee will be borne by the buyer. Change of mind shipping fee non refundable as the courier already charged the shipping fee to deliver to you once. You will be charged $3.99 (non refundable).
(Total payment Example price of the item is $19.90 - 3.99 =$15.91.)
7. Additional Return shipping fee of $4.50 to our warehouse will be borne by the buyer or you can self deliver to return the product.
Breakdown of the fees buyer have to pay are:
($3.99) Delivered to you once $3.99 + return product from your house to our warehouse $4.50 = $8.49.
8. The company reserved every rights to reject any product if it failed to meet the above terms and conditions.